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Cookies Policy

Cookies Policy

What are Cookies?

A cookie is a small piece of data that is stored on your device when you visit our website or mobile application. It helps us to remember information about you and your interactions with us, so we can provide you with a better experience.

Why Do We Use Cookies?

We use cookies for several reasons:

  • To enable our website and app to function correctly
  • To improve the security of our platform
  • To personalize content and advertisements based on your interests
  • To analyze how users interact with our site, so we can make improvements

Essential Cookies

Essential cookies are necessary for the proper functioning of our website. They allow us to remember things like:

  • Your login details
  • The language you prefer
  • Your location

We cannot provide you with a fully functional experience without these cookies.

Session and Persistent Cookies

Session Cookies:

These cookies are temporary and are deleted when your browser is closed. We use them for things like:

  • Managing your session (so we can remember you're logged in)
  • Remembering your language preferences

Persistent Cookies:

These cookies remain on your device until they expire or are manually cleared. We use them to store information that remains relevant across multiple sessions, such as:

  • Your login details (for convenience and security reasons)

Functional Cookies

We use functional cookies to enhance the performance of our website. These include things like:

  • Improving page loading times
  • Enhancing user interface elements
  • Implementing accessibility features

These cookies don't collect any personal data.

Analytics and Performance Cookies

Google Analytics:

We use Google Analytics to monitor how users interact with our site, helping us make informed decisions about improvements. These cookies are used for:

  • Counting visitors and page views
  • Measuring engagement metrics (like time on page)
  • Identifying areas of improvement

Other Third-Party Integrations:

In addition to Google Analytics, we may use other services that collect data through their own set of cookies. We do not control the usage or collection of this data.

Preference and Language Settings

We offer users options for managing certain aspects of their experience:

  • Adjusting font sizes
  • Choosing language preferences (for display purposes)
  • Turning on/off accessibility features like high contrast mode

These settings are stored as persistent cookies to ensure they persist across sessions.

Login/Session Continuity

Our platform uses a combination of session and persistent cookies for managing login persistence. This ensures that you don't have to log in every time you visit our site, enhancing your user experience.

Device Recognition

We may use device recognition technologies (like IP geolocation) to provide more accurate services or improve accessibility features based on the specific characteristics of your browser and operating system.

Security-Related Cookies

To ensure a secure environment for transactions, we may employ additional cookies:

  • To prevent cross-site request forgery attacks
  • To securely handle login sessions

These are used exclusively for security purposes and do not collect any personal data.

Browser Storage Technologies

In addition to traditional cookie storage, modern browsers offer more advanced features like IndexedDB or LocalStorage. We use these technologies to enhance performance and convenience:

  • By allowing us to store structured information locally
  • Enabling users to log in securely without relying on cookies (in some cases)

These data are not shared with any third parties.

Third-Party Integrations

Our platform integrates services like social media, payment processors, or mapping providers. These integrations involve the exchange of cookie-based identifiers or access to additional browser storage mechanisms for functional purposes only.

Marketing or Communication Preferences

We honor user choices made through:

  • Cookies used by marketing platforms
  • Browser-specific opt-out settings (like Google's "Ad Settings")

Please note that while our platform adheres to standard guidelines, users should also manage their preferences with any external services they interact with.

Cookie Consent Management

As we use a variety of cookies for various purposes, we have implemented the European Union’s e-Privacy Directive to enable you to provide your consent. You can control these settings through:

  • A clear opt-in mechanism on our website or within browser settings
  • Specific permissions when using third-party services embedded into our platform (for example: YouTube videos)

Browser Cookie Controls

Your web browser offers a level of cookie management, which is independent from the choices made here and only concerns cookies set by this domain. Please consult your browser's help section for more information:

  • Blocking Cookies: Most browsers allow you to block or disable third-party (or all) cookies through their settings.
  • Viewing Stored Data: Many web browsers let users review what is stored on their local device.

Clearing or Disabling Cookies

You can delete and control the storage of cookies as follows:

  • Manually deleting cookies using browser tools
  • Choosing to not accept third-party (or all) cookies in your settings
  • Enabling other forms of user identification for convenience purposes only

Please note that while managing or disabling cookies will impact certain functionalities, our platform should continue working properly if you configure cookie preferences appropriately.

Site Functionality Impact when Cookies are Disabled

Disabling cookies may result in the loss of personalized content and/or minor performance issues due to a reduced ability:

  • To maintain session persistence
  • To access custom user interface elements that rely on specific settings (e.g., font sizes)
  • Some aspects related to analytics and data-driven decision-making will be affected.

However, most fundamental functionalities should remain operational.

Technical Diagnostics and Performance Optimisation

To ensure the best possible experience for our users, we continuously monitor system performance:

  • Analyzing aggregated metrics collected by tools like Google Analytics
  • Adapting resource management strategies based on actual traffic patterns
  • Periodically applying software updates to maintain up-to-date security features